Refund policy
Return Policy:
We want you to love your purchase, but if it’s not quite right, we’re here to help. Please review the following guidelines:
Eligibility
• Returns must be postmarked within 14 days of the date you received your shipment.
• Items must be in new condition, unworn, and with tags attached.
• Clearance items are final sale and cannot be returned.
Refund Method
• Returns are issued as store credit & store credit only.
• Store credit never expires and may be used toward any future purchase.
Shipping Costs
• Original shipping fees are non-refundable.
• The cost of return shipping is the responsibility of the customer.
How to Return
1. Email us at marnesonis@yahoo.com with your order number and the item(s) you’d like to return.
2. Repack the item(s) securely, including original tags and packaging when possible.
3. Ship the package to:
Luxx Boutique
210 W. Main St.
Ottawa, Il. 61350
4. Once your return is received and inspected, you’ll receive an email confirming your store credit.