Privacy policy

Privacy Policy Luxx Boutique LLC

Last updated: September 30, 2025

Welcome to Luxx Boutique! We’re all about great vibes, cute finds, and treating your privacy with the same care we give our favorite outfits. This Privacy Policy explains what we collect, why we collect it, and how you can stay in control.

Store Address: 210 W Main St, Ottawa, IL 61350
Phone: (815) 228-7824

What We Collect

We collect information to serve you better, including:

  • Contact & Order Info: name, shipping/billing address, phone number, email, and items you purchase.

  • Payment Details: processed securely by our payment partners (e.g., Shopify Payments, Shop Pay, Apple Pay, Google Pay, PayPal). We don’t store full card numbers.

  • Account & Support: account credentials you create and messages you send us (DMs, texts, chat, forms).

  • Browsing Cookies & Device Data: pages viewed, links clicked, approximate location, and device/browser info to keep the website running smoothly and improve your experience.

  • Marketing Preferences: your opt-ins for email or SMS, and your responses to campaigns.

How We Use Your Information

We use your info to:

  • Process Orders & Deliver Products (and send order updates).

  • Provide Customer Support and handle returns/exchanges.

  • Personalize Your Experience (remember your cart, recommend products).

  • Improve Our Store (analytics, performance, and debugging).

  • Send Promos—Only If You Say Yes (you can opt out anytime).

Cookies (The Digital Kind)

Cookies help our site remember you and work properly (cart, checkout, sign-in) and help us understand what’s popular. You can manage cookies in your browser settings; some features may not work without them.

Analytics & Ads

We may use tools like Shopify analytics and Google Analytics to understand traffic and improve the store. We may also run interest-based ads on platforms like Facebook/Instagram. You can adjust ad settings in those platforms’ privacy controls.

Texts & Emails

If you opt in, we’ll send order updates and occasional promos.

  • SMS: Reply STOP to opt out anytime.

  • Email: Use the unsubscribe link at the bottom of any marketing email.

Sharing Your Information

We share information with trusted partners only to run our business:

  • E-commerce platform & payment processors (to host the store and process payments).

  • Shipping & fulfillment providers (to deliver your goodies).

  • Marketing & analytics tools (to understand and improve performance).
    We do not sell your personal information.

Your Choices & Rights

You can:

  • Access/Update/Delete your info (subject to legal/operational needs).

  • Opt out of marketing at any time.

  • Disable cookies via your browser.
    To make a privacy request, call us at (815) 228-7824 or visit us at 210 W Main St, Ottawa, IL 61350. (If you contact us, we may need to verify your identity for your security.)

Residents of certain regions (like the EU/UK under GDPR or CA under CPRA) may have additional rights such as data portability or limiting certain processing. We honor applicable laws based on your location.

Data Retention

We keep your information only as long as necessary to fulfill the purposes described here (orders, support, legal/record-keeping requirements). Then we securely delete or anonymize it.

Security

We use reasonable technical and organizational measures to protect your information. No method is 100% perfect, but we work hard to keep your data safe.

Children’s Privacy

Our site is not intended for children under 13, and we do not knowingly collect personal information from children.

Third-Party Links

If you click a link to another website, their rules apply. We recommend reviewing their privacy policies.

Changes to This Policy

We may update this policy to reflect changes to our practices, technology, or laws. We’ll post the new date at the top when we do.

Questions?

We’re here to help!
Luxx Boutique
210 W Main St, Ottawa, IL 61350
(815) 228-7824

Thanks for shopping local and trusting us with your info. We’ll keep it classy.